Dell Dock WD15 service tag

MarvinKRK,

Service Tag Location WD15 Dell Dock

The Service Tag and Express Service Code label are located on the base cover of the chassis.

I know that it should be there but I have only there PPID.
Is another way to get service tag for this device?

No, I don't. There are only PPID and MAC address.

MarvinKRK,

Unfortunately, there is no other way to get the service tag. Do you see the express service code? 

We have received a few batches of this dock, and they normally have the service tag underneath as shown in the image.

However, the latest batch of docks do not have the service tag anywhere on the device (that I can see).

As the other user mentioned, all I see is a MAC address and PPID.

We normally use the service tag to identity the device in our asset management system, but now we can't do that as this batch has no service tag.

Can you please advise on what this means? Is there any way of getting the service tag for these devices, or what else can we use to identify individual docks?

We have also bought two batches of these docks. The first batch we bought on the tail end of last year have service tags and express service codes. The latest batch we have received do not have either of these.

Hi basijan 

Any news on that because I did received 2 WD15 and they do not have the service tag just like yours

We're also seeing no service tags, just PPIDs on recently ordered WD15 docks.

So what is the verdict on this?  How are we supposed to know if this docking station is in-warranty or not? I have one that I know is less than a year and is no longer working. How do we locate the service tag or express service code if there is none?

Same here, WD15 dock acquired in May 2018 does not have service tag printed at the sticker on the bottom.

I have a WD15 dock that shows a svc tag but it doesn't qualify as a svc tag when I ry to enter it for support for my ultimate goal to make a warranty claim.

I have two of these docks that are no longer functioning. It would be super nice to be able to check to see if they were still in warranty or not. 

One has an express service code and the other doesn't. Does anyone know if the Dell support chat can help me with them?

Is there any news on this? I have a brand new WD15 but no Service Tag

Hello, What is the solution for the missing service tag? I bought a docking station this week and am also missing the service tag. I'm going to review the product on amazon and let people know of the problem if there isn't a solution. I can't register the product because of the missing service tag.