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August 22nd, 2020 05:00

Dell Command Update 3.1.2 hangs with "Operation in progress".

DCU has worked very well on this system for several years, and the current version (3.1.2) has worked well for some months.  Suddenly it has started hanging with the mesages

  • "Operation in progress"
  • "Warning: An operation is currently in progress. Please wait until it completes."
  • "Operation is 10 % completed..."

I have tried disabling the antivirus software, running DCU with admin privilegies and running the system in safe mode (then DCU did not start at all).  I have also tried reinstalling and donwgrading to previous 3.x versions.  Nothing helps.  Any suggestions on how to fix this?

11 Posts

November 11th, 2020 04:00

2 Posts

November 11th, 2020 04:00

Dell released Dell Update 4.0 today. Problem resolved!

2 Posts

August 25th, 2020 10:00

Any solutions? I have the same issue. 

1 Message

August 25th, 2020 12:00

Also having this issue. 

August 27th, 2020 20:00

Any solutions? I have the same issue.

August 29th, 2020 10:00

I'm having the same issue with version 3.1.3 of Dell Command | Update. Very annoying.

1 Rookie

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402 Posts

August 29th, 2020 15:00

same here with 3.1.3 but mine says "Operation is 100 % completed".

3 Posts

August 30th, 2020 07:00

Same problem I have with Dell Command Update version 3.1.3 

1 Message

August 30th, 2020 09:00

Same problem for me but with the Version 3.1.3. I hope that DELL will will do something about it.

1 Message

September 1st, 2020 00:00

Would be nice with some sort of reaction from Dell - this application used to work fine for several years.

EDIT: I'm seeing the same in 3.1.3

Letten_0-1598946916228.png

 

Moderator

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25K Posts

September 1st, 2020 02:00

Hi,
Could you Private message the system service tag so that we could look into this?
Regards,
Mausam

5 Posts

September 1st, 2020 11:00

Also same problem.....

5 Posts

September 1st, 2020 14:00

Correction, Dell Command Update 3.1.3 hangs with "Operation in progress"

Extra infromation for the Dell robot, yes my laptop is still under warranty.

If this is related to my warranty..... shame on you Dell!!

 

15 Posts

September 1st, 2020 20:00

Having the same issue with work and personal PCs. Service tag is irrelevant, it's a software glitch.

30 Posts

September 5th, 2020 07:00

I am seeing it on only one of our PC's (XPS 13 9380) so far.  I tried uninstalling and reinstalling Dell Update and there was no change.   Support Assist is reporting a problem as well, although it does show updates ready to install but then fails when you try to install the updates.   Any solutions Dell?  Thanks  

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