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November 12th, 2023 22:23

OptiPlex 5060 MT, Feature update to Windows 10, version 22H2 is driving me crazy

Hello All;

I've been trying to update my OptiPlex 5060 four over a year.  I've been working around it by foolishly allowing the automated update to run every month's around the first and failing every time. But now I'm running out of options because some programs I use will not work unless more recent updates have been applied.
My service tag is ******* purchased 2019 from Dell directly, I discovered this problem about 18 months after I purchased Dell was no help. It was nothing but a runaround. The reason I use Dell is for the reliability, I have used them from their beginning and never had an experience like this, I feel like they left we twisting in the wind. The many programs that I have to use with my work 20+ are very intricate installations that takes literally weeks to get working properly otherwise I would blow it all away and start over from my backed up data.

Any new insight into this issue would be greatly appreciated.  I have been looking for months and have tried everything available to me from the Internet.

*Edited to add system model and removed service tag per forum TOS.

5 Practitioner

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4.9K Posts

November 13th, 2023 01:14

You are posting in Windows 11 section for issues with your Windows 10 OptiPlex 5060.  A simple mistake could have happened regardless how many years of experience a user has. 

Generally, the issue with failed update may have been caused by the use of outdate drivers in your system.  It may take a while for a system audit, many questions and replies going back and forth for troubleshooting before we can isolate the root cause due to your unique usage of specialized programs.

For normal user, it would be a lot faster with a complete Windows reinstallation.  Including all drivers update, it may take up to 2 hours time.  Besides the nuclear solution, I suggest a thought out plan that can be efficient to integrate both system hardware and software upgrade.  

For hardware, if you have not update system boot drive from spinning hard drive to a solid state, now is the time.  An NVMe SSD will outperformed x20 faster than a legacy hard drive.  For software, you may want to think about adding a drive to the M.2 slot and performing a clean install of Windows 11 for testing.  You must check the compatibility of your programs before upgrading.

For backup, temporarily removing all other drives for preservation.  Only when you are satisfying with the new Windows and its performance, you can reintroduce the drives back with proper integration for data storage.  Otherwise, just remove the new SSD and put your system back to the way it was 2 hours ago.

(edited)

2 Posts

November 18th, 2023 05:54

I will switch to the Windows 10 forum and I appreciate your answer.  Its good advice. 
Thanks very much  Robert

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