Diagnostics & Tools
Run a quick test or identify your product to see more diagnostic options.
Diagnostic Tools for Laptops and Desktops
Enhanced Pre-Boot System Assessment (ePSA)
Pre-boot diagnostics test your hardware without using the operating system.
SupportAssist for Laptops and Desktops
SupportAssist pro-actively checks the health of your system’s hardware and software.
Dell Diagnostics and Management Tools
SupportAssist for enterprise systems (servers, storage and networking)
SupportAssist provides remote monitoring, automated data collection, automatic case creation, and proactive contact from technical support for enterprise systems.
Support Live Image is a CentOS 7.0 image that provides a compilation of support, serviceability, and update tools for PowerEdge and PowerVault products.
See additional tools for configuring, deploying, and updating servers and gathering event logs.
Dell 32-Bit Diagnostics tests the hardware in your Dell PowerEdge or Dell PowerEdge C system outside of a high-level operating system environment.
Dell Systems Management
Dell OpenManage Server Administrator (OMSA)
OMSA provides management of your entire server network locally and remotely and one-to-one systems management.
Dell OpenManage Essentials provides health monitoring for your Dell and third-party hardware and lifecycle management for Dell PowerEdge converged, rack, and tower servers.
integrated Dell Remote Access Controller (iDrac)
iDrac facilitates remote server management, including deploying, updating, monitoring, and maintaining Dell servers.
Dell Chassis Management Controller (CMC)
CMC is a systems management component designed to manage one or more Dell PowerEdge systems containing blade servers.
Lifecycle Controller is a pre-OS utility that manages the server lifecycle (configuration, deployment, provisioning, firmware updates, retirement.)
PowerEdge RAID Controller (PERC)
PERC manages hard drives or solid-state drives in a storage array as a logical unit, increasing controller and storage reliability, and server uptime.
Dell EMC Enterprise Tools
Home of the Dell EMC support matrix.
Dell EMC services tools information.
Data collection tools for Unix systems.
Data collection tools for Windows.
Generate procedures for common tasks.
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Dell EMC Sites
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