Velkommen
Dell-websteder
Dell-websteder
Velkommen hos Dell
Min konto
- Afgiv ordrer hurtigt og nemt
- Se ordrer og spor status for din forsendelse
- Opret og få adgang til en liste med dine produkter
- Administrer dine Dell EMC-websteder, -produkter og -kontaktpersoner på produktniveau ved hjælp af Company Administration (Virksomhedsadministration).
Identificer din ordre for at få support
Få hjælp med:
Ordrestatus|Fakturaer|Returneringer og udskiftninger|Kontakt support
Få hjælp til ordrestatus, fakturaer, returneringer og udskiftninger, og kontakt support
Hvordan finder jeg mine ordreoplysninger?
OrdrenummerEt Dell-ordrenummer er knyttet til en forsendelse af din ordre. Hvis du har købt flere varer, kan de leveres separat, og du modtager et ordrenummer for hver forsendelse.
Dell-købs-idDell-købs-id'et er et entydigt numerisk ordre-id, som du har vil have modtaget, hvis du afgav din ordre i en af vores onlinebutikker.
InternetkvitteringsnummerInternetkvitteringsnummeret er et entydigt alfanumerisk ordre-id, som du modtog, hvis du afgav din ordre i en af vores onlinebutikker.
Flere muligheder for at finde din ordre
Har du ikke dine ordreoplysninger?
Opret en konto ved at bruge den e-mailadresse, som du brugte til at foretage købet, for at se din ordrehistorik.
Har du brug for at kontakte os? Find din ordre for at se dine kontaktmuligheder.
Oftest stillede spørgsmål
- Refunds will be processed as soon as your order is collected, it may take up to 10 calendar days for the refund to be posted to the original method of payment.
- If you have not yet received your credit or refund beyond the above timeframe enter your order number above to contact Customer Support from the Action Menu.
- Missing or Wrong Items - Your order may have been shipped in multiple packages and still be in transit.
- To see the status of your entire order and verify if there are additional packages still in transit, you can check your order status by entering your order number or Dell Purchase ID above.
- If your full order has arrived and something is missing or wrong, please make sure you check the items that you have received against the information on your Packing Slip, Invoice and/or your Order Confirmation email.
- You can download a copy of your Invoice and or Packing Slip from the Action Menu by entering your order number above.
- If you still can’t locate a missing item or have a different item than listed on your order, contact Customer Support from the Action menu.
Note: Any dispute arising on a delivered order to the provided shipping address you need to file a police claim & contact Customer Support from the Action Menu. The claim process may take up to 10-12 business days.
- Damaged:If you have received your order in a damaged box and/or the product has physical damage please contact Dell Customer Support by entering your order number above and clicking on Contact customer care from the Action Menu.
- Please include photos of the damaged box/and or product when contacting Customer Support.
- Once your order has invoiced, it will take 30 business days for Dell Rewards to appear in your account.
- Log into My Account and click on Rewards option to see your rewards per order.
Flere muligheder at udforske
Dell EMC-ordrer
Kontakt din salgsrepræsentant for at få hjælp.